Shipping Policy

Processing Time

All orders are processed within 1-3 business days except for weekends and holidays.
If we are experiencing a high volume of orders or if there are any unexpected delays (e.g., due to postal service issues), your order may be delayed. We will notify you via email if there are significant delays.

Shipping Costs

Shipping costs will vary based on the destination of the package. You can view the estimated shipping costs at checkout.

All local and international shipping are shipped via Singapore Post.

International Shipping

We offer international shipping to all countries. Additional customs fees and duties may apply, which are the responsibility of the customer.

Delivery times may vary based on the destination and local postal services. We are not responsible for any delays due to customs clearance. You can view the estimated shipping costs at checkout.

Order Tracking

Once your order has been shipped, you will receive an email confirmation containing a tracking number and a link to track your order online.
You can also view the status of your order by logging into your account on our website.

Missing or Damaged Packages

If your package is lost or damaged during transit, please contact us at +65 8383 0884 within 3 days of the expected delivery date. We will assist you in resolving the issue.

Delivery Issues

If there are issues with delivery due to incorrect shipping information provided by you, we are not responsible for re-shipping costs. Please ensure that your shipping information is accurate before placing your order.

If you have any questions about our shipping policy or need assistance with your order, please feel free to contact us:

Email: sharinkaur@hotmail.co.uk

Phone: +65 8383 0884

Thank you for choosing Sequiinze! We appreciate your business and are committed to providing you with the highest level of service.